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Shipping and Handling
 
Items over $99 shipped within the contiguous United States are FREE. Orders shipped Alaska, Hawaii, APO and US Territories are charged the actual shipping charges based on weight and size. 
 
Once you place your order, we'll place and ship it out within 1-7 business days. Once your order ships, please allow 3-5 business day. If order needs to be delivered sooner than given time frame please call (702) 550-4111 or either through email at info@erpiano.com.  Additional costs may apply.
 
If you want to cancel your order, please do it before 19:59 (PST) of the day you ordered. Otherwise, we may ask you the 3-7% of your credit card transaction fee (credit card Company.) Please note that once the shipment is completed, your order cannot be cancelled, but you can return your item. Refer to return policy about your return / exchange options. 
 
For overweight items that require special shipping from FedEx freight services, shipping may take more time due to the item's size. There is no extra charge for oversized or overweight items.
 
Please be assured we aim to get you the safest shipping method at the best price possible. We don't like to pay too much for shipping, and we don't want our customers to, either!