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Free Shipping

 

Items over $99 shipped within the contiguous United States are FREE!

Consult with our customer service via live chat to find out your FREE shipping options.

 

 

 

 

You will get NO TAX charge on your purchase except Nevada state. 
For example, if you purchase your digital piano to be delivered to CA, NY, IL, or
any other states outside of Nevada, you will get NO TAX CHARGE upon checkout.

 

 

 

 

Receive your shipment within 5 days of your order nationwide!

(Applies to contiguous United States)

 

If order needs to be delivered sooner than given time frame please call (702) 550-4111 or

email info@erpiano.com to discuss about your shipping options. 

 

 

 

 

Is your residency at 2nd or 3rd floor or higher?

 

No need to worry!

 

We are dedicated in providing satisfactory customer service.

In doing so, we ensure that all orders are conveniently received at your door via FedEx delivery professionals.

Exceptions may apply depending on your location and/or apartment type.

 

 

 

All products are carefully packaged with SPECIAL CARE to ensure the excellent condition of your order.

The packaging process may take up to 7 business days prior to shipping out your product.

 

 

 

Items over $99 shipped within the contiguous United States are FREE. Orders shipped Alaska, Hawaii, APO and US Territories are charged the actual shipping charges based on weight and size. 

 

Once you place your order, we'll place and ship it out within 1-7 business day. Once your order ships, please allow 3-5 business day. If order needs to be delivered sooner than given time frame please call (702) 550-4111 or either through email at info@erpiano.com.  Additional costs may apply.

 

If you want to cancel your order, please do it before 19:59 (PST) of the day you ordered. Otherwise, we may ask you the 3-7% of your credit card transaction fee (credit card company.) Please note that once the shipment is completed,  your order cannot be cancelled, but you can return your item. Refer to return policy about your return / exchange options. 

 

Exclusion also includes oversize or overwieght items.  An oversize item may incur a higher shipping charge due to the size and / or weight of the item. Orders containing items ordered in large quantities will also be considered oversize. Oversize shipping charges range from $35.00 and up for ground shipping depending on the size, weight, destination and shipping method selected. If your order contains oversize items there may be additional shipping charges (in addition to your shopping cart charges). We will contact you via email to quote the additional charges. Once we get your approval the difference will be applied. We do it this way due to the nature of numerous instruments having varied sizes and weights, and our shopping cart is not capable of handling it automatically.

 

Please be assured we aim to get you the safest shipping method at the best price possible. We don't like to pay too much for shipping, and we don't want our customers to, either!